• No Whatsapp for Applying Leaves

    India boasts of the biggest IT crowd. However, news such as companies distancing from a popular messaging tool such as Whatsapp is disheartening. Companies such as Adidas, Amway, RPG, Hero Group and Jubilant Foodworks are asking ...

  • The Effectiveness of Various PMP Exam Study Techniques

    If you are just beginning or are in the middle of studying for the Project Management Professional (PMP®) Exam, you probably already know that in order to pass, you need to fully understand both A Guide ...

  • Have the Right Mindset for Your PMP Exam

    The fact that you are reading this article means that you are interested in getting your PMP. You may have already taken some steps, perhaps you are gathering information about it or perhaps you have done ...

  • What can Trigger Continual Service Improvement?

    Continual service improvement is a must for IT services to continue to exist and be relevant. We all agree its importance and the need to implement it. But how does it get started? What triggers it? ...

  • Continual Service Improvement: Is the 7-Step Improvement Process Practical?

    ITIL framework has provisioned a complete set of activities for improving services across all the phases of ITIL service lifecycle. The continual service improvement (CSI) lifecycle phases stretches across other phases, and improvements can be called ...