• Answer Key for Become ITIL Foundation Certified in 7 Days Exercises

    I have included several exercises throughout my book Become ITIL Foundation Certified in 7 Days. However, the answers to these exercises are not in the book, but are offered as a PDF download from my publisher’s ...

  • Become ITIL Foundation Certified in 7 Days: New Book on the Block

    I had given you a heads-up three months back that my book Become ITIL Foundation Certified in 7 Days has entered into production stages. I am now happy to announce that it has been published, thanks ...

  • Can ITIL and DevOps Co-Exist?

    Today, there is a need for collaboration. You tend to bring diverse worlds together, in hope that the synergies will help in the expansion revolution. What about the marriage between ITIL and DevOps? Can it survive? Read ...

  • Emotional Intelligence and Project Management

    Emotional intelligence is the ability to monitor your emotions or the emotions of others, and use this to guide your actions. A shorter way to say this is to recognize or regulate emotions in ourselves and ...

  • What is DevOps? Here is DevOps 101!

    DevOps is a combination of two words - development and operations. When these two areas of IT are amalgamated, you literally get DevOps. There is a whole lot more to it than meets the eye! DevOps is just not a nomenclature to refer to the development and the operations in a single vein. It is a change in organizational culture, transformation of processes, and leveraging on technology to speed up software development. ...