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DevOps and Cloud
What are the Options for Switching Your ITIL Career into Agile and DevOps
As more and more projects get into a DevOps mode...
ITIL 4 for Individuals: Is it Necessary?
ITIL V3 was introduced in 2007 and over the years, it became omnipresent. Every service management organization hopped onto it,...
George Floyd Killing Invokes Changes to Software Terminologies
The grave news of George Floyd’s killing has had a domino effect on the software development industry. Microsoft has announced...
Managing Office Emails for Super Productivity
Emails are a boon and a bane. While it gives me the flexibility to remove the real-time barrier, it is...
Is a Scrum Master the Agile Version of a Project Manager?
A traditional project manager manages the project across the four broad areas – scope, cost, schedule and quality. He has...
Most Sought After Skills in the Market
Do you know what are the most sought after skills in the market? I am not talking about the banner...
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Latest Publication
ITIL 4 Foundation Certification Book in the Works
Before the end of the year, you will be able to access my new book that I am currently working...
Previous Publications
Reinventing ITIL in the Age of DevOps
Many modern soothsayers predicted that ITIL will cease to exist when DevOps pace picks up. Well, DevOps has picked up...
Latest Video
Video: Introduction to Service Management and ITIL (with examples)
Author of Become ITIL 4 Foundation Certified in 7 Days, Abhinav Krishna Kaiser offers a new series on ITIL. The...