A Change advisory board (CAB) in principle exists to support the change manager in making decisions, in terms of approving or rejecting proposed changes, and to support in scheduling and prioritization of changes.
A CAB is a fairly dynamic setup. Every change will have a different set of stakeholders. These stakeholders form the CAB for the particular change that is brought...
DevOps is a combination of two words - development and operations. When these two areas of IT are amalgamated, you literally get DevOps. There is a whole lot more to it than meets the eye!
DevOps is just not a nomenclature to refer to the development and the operations in a single vein. It is a change in organizational culture, transformation of processes, and leveraging on technology to speed up software development.
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In the last edition on this topic, we looked at two main aspects that ITIL can bring to the table for organizations. It not only brings the business and IT on the same page but...
ITIL broadly segregated the process-related and functional responsibilities to four distinct roles.
Process Owner
Process Manager
Service Owner
Process Practitioner
The defined roles are mainly within the service provider organization. A number of offshoots of these roles are mentioned throughout...
Automation is the path forward in the work space. People are expensive, and often unreliable. But, there are a number of activities, which involves wisdom, circumspection and thought-flow that calls out for human brains rather...
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