The ITIL V4 Foundation certification was launched late last month and not many things have changed from an exam perspective, from the format front. In this post, you will understand the type of questions you might expect on the ITIL… Continue Reading
As you study for the Project Management Professional (PMP)® exam or even during your practice as a PMP® credentials holder, you may end up questioning if a change request is required when a defect is found in a project. That… Continue Reading
ITIL V4 is here and I am not going to be diplomatic, it is going to be crazy. The changes that it rings in will be put to test, especially now that the ITIL has matured over the years and… Continue Reading
If you believed that you are in the age of information, then you are thoroughly confused. We are in the age of performance. The age when nothing else apart from how you fare matters. There is absolutely no room for… Continue Reading
The ITIL V4 certification scheme has changed from the ITIL V3 structure. As expected, the number of certifications one can take up has gone up. The current ITIL V4 certification scheme released by Axelos looks as below. The ITIL V4… Continue Reading
I recently did a video introducing DevOps to some of my mentees. I call this video DevOps 101. I have tried to explain the meaning of DevOps in a basic sense, and this is perhaps the simplest way anybody could… Continue Reading
For more than a year, the news coming in thick and fast was a new version of ITIL, numbered V4 is on its way. After a long wait, we now know that it is coming out this year, and speculations… Continue Reading
The ITIL Configuration Management is a mature process. It has transformed, improved and has been fine tuned over the years. The ITIL 2011 configuration management process is steady and can readily provide value to organizations. If we add DevOps to… Continue Reading