Here is a handy guide to approve changes. The change approver – from the technical or management side can consider the following questions before approving the changes. It’s called as the 7 Rs of Change Management in ITIL terminology.

  • Who raised the change?
  • What is the reason for the change?
  • What is the return required?
  • What are the risks?
  • What resources do we need?
  • Who is responsible for implementing?
  • What is the relationship between changes?

Although the questions sounds reasonably comprehensive, let me warn you that your organization might be looking it from a different angle for scrutiny. Be aware of what your process requires you to do, and use this as a guide to come up with further questions.

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