ITSM and ITIL

Criteria for Standard Changes

Changes that are rate low on risk and low impact are categorized as standard changes. Examples include database re-indexing, minor patch upgrades, and blacklisting of IP addresses.

These are merely examples to aid in understanding the standard changes, and every type of organization assesses risks differently.

For a charity organization, most minor changes may end being standard changes, but for an airline industry, it may not be the case.

Here are a set of criteria put forth to categorize standard changes:

  • Low risk

  • Low impact

  • Repeatable

  • Routine

  • Well documented work instructions

  • Easy to implement and back-out

Related posts

A Brief Introduction to ITIL Change Management

Abhinav Kaiser

Video: Understanding Value through Examples

Abhinav Kaiser

ITIL V4 Certification Scheme, and Transitioning from ITIL V3 Certifications

Abhinav Kaiser

ITIL Foundation: Prominent ITIL Roles

Abhinav Kaiser

Understanding Key Performance Indicators (KPI)

Abhinav Kaiser

Importance of Defining Services in ITIL Implementation

Abhinav Kaiser

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.