Criteria for Standard Changes

Criteria for Standard Changes

- in ITSM and ITIL
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Changes that are rate low on risk and low impact are categorized as standard changes. Examples include database re-indexing, minor patch upgrades, and blacklisting of IP addresses.

These are merely examples to aid in understanding the standard changes, and every type of organization assesses risks differently.

For a charity organization, most minor changes may end being standard changes, but for an airline industry, it may not be the case.

Here are a set of criteria put forth to categorize standard changes:

  • Low risk

  • Low impact

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  • Repeatable

  • Routine

  • Well documented work instructions

  • Easy to implement and back-out

About the author

Abhinav Kaiser is an author and a management consultant. He has authored Become ITIL Foundation Certified in 7 Days and Workshop in a Box: Communication for IT Professionals. He works as a consulting manager for a top consulting firm. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks. Social Media : Facebook | LinkedIn | Twitter | Google Plus

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