In this video, Abhinav explains the concept of value with real life examples. Understanding value is at the core of getting a handle on ITIL or any management framework. You can be rest assured that your understanding of value will become stronger by the time you are done watching this video.
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Abhinav Kaiser
Abhinav Kaiser is an author and a management consultant. He has authored several books including Become ITIL 4 Foundation Certified in 7 Days and Reinventing ITIL in the Age of DevOps. He vlogs on Youtube on channel Digital Swaha.
He works as an agile/devops coach in one of the top consulting firms. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks.