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How does DevOps Transform ITIL Configuration Management?

The ITIL Configuration Management is a mature process. It has transformed, improved and has been fine tuned over the years. The ITIL 2011 configuration management process is steady and can readily provide value to organizations. If we add DevOps to… Continue Reading

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Difference between Assets and Configuration Items – Post 2 of 2

In the first post in this series, I gave the basic differences between assets and configuration items. In this concluding piece, I will provide the differences that exist when there is a need to govern changes to it. Configuration items… Continue Reading