ITSM and ITILWhat can Trigger Continual Service Improvement?Abhinav KaiserJune 26, 2016December 12, 2018 by Abhinav KaiserJune 26, 2016December 12, 201803376 Continual service improvement is a must for IT services to continue to exist and be relevant. We all agree its importance and the need to...
General ManagementTypes of Audits : Compliance and Adequacy AuditsAbhinav KaiserJune 27, 2011December 13, 2018 by Abhinav KaiserJune 27, 2011December 13, 201813938 An organization can feel the pulse of its processes and activities performed through audits. Even organizations that are not-so-mature rely on audits to get a...