Incident priority

Incident priority

ITSM and ITIL
A major part of incident apart from diagnosing and resolving incident revolves around the communication activities between various parties. For starters, when an incident is notified, the service ...
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ITSM and ITIL
Tagging incidents with the right priority has been a questionable topic across organizations that are practicing ITIL. No matter what the basic principles are in terms of mapping ...
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visitor analysis