IT Service Management

IT Service Management

DevOps ITSM and ITIL
Today, there is a need for collaboration. You tend to bring diverse worlds together, in hope that the synergies will help in the expansion revolution. What about the marriage ...
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ITSM and ITIL
I get asked frequently what the difference is between a service and service management as per ITIL. ITIL defines a service as a means of delivering value to customers ...
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visitor analysis