ITSM and ITILITIL Service ExplainedAbhinav KaiserFebruary 27, 2014December 12, 2018 by Abhinav KaiserFebruary 27, 2014December 12, 20185 1853 In my previous post, I explained service is general as something that creates value for the customer. I explained it with the help of a...
ITSM and ITILWhat is a Service?Abhinav KaiserJanuary 26, 2012December 14, 2018 by Abhinav KaiserJanuary 26, 2012December 14, 20182 1269 This is ITIL 101. ITIL starts, lives, breathes, swims and eats service for breakfast, lunch and dinner. Service is everything in ITIL. For somebody getting...