Abhinav Kaiser has finalized a contract to write a book on ITIL Foundation. It will contain plenty of non-IT examples to help readers with the certificate.
ITIL is layered on the concept of processes and functions. You need to understand the concept, similarities and the differences between the two to become ITIL foundation certified. Functions are like the specialized teams you have in organizations. To give a few examples: Java team Network team Unix team Database team These
In my last segment, I discussed the structure of ITIL V3 (also ITIL 2011). Today, I will turn my attention towards ITIL V3 Foundation exam and tell you what it takes to become ITIL V3 Foundation certified. The objective of ITIL Foundation Course ITIL Foundation aims at delivering concepts, and nothing more.