ITSM and ITILFinalized Book Contract on ITIL FoundationAbhinav KaiserOctober 28, 2015December 10, 2018 by Abhinav KaiserOctober 28, 2015December 10, 201801610 Abhinav Kaiser has finalized a contract to write a book on ITIL Foundation. It will contain plenty of non-IT examples to help readers with the...
ITSM and ITILITIL Foundation: Difference between ITIL Functions and ProcessesAbhinav KaiserAugust 2, 2015December 10, 2018 by Abhinav KaiserAugust 2, 2015December 10, 20182 8909 ITIL is layered on the concept of processes and functions. You need to understand the concept, similarities and the differences between the two to become...
ITSM and ITILITIL Foundation : ITIL V3 Foundation Course and Exam Explained in DetailAbhinav KaiserApril 5, 2015December 10, 2018 by Abhinav KaiserApril 5, 2015December 10, 20182 2003 In my last segment, I discussed the structure of ITIL V3 (also ITIL 2011). Today, I will turn my attention towards ITIL V3 Foundation exam...