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Understanding ITIL V4 Foundation Exam Pattern

The ITIL V4 Foundation certification was launched late last month and not many things have changed from an exam perspective, from the format front. In this post, you will understand the type of questions you might expect on the ITIL V4 Foundation certification exam. Exam Format As in ITIL V3 Foundation exam, the

How is ITIL Important to Individuals

Do you advise that I get the ITIL certification? Will I get a better paying job if I get ITIL foundation certification? I have 6 years of IT experience and I want to move into management side of things. Is ITIL the way forward? I have been working in the same role for

How I Prepared for ITIL v3 Foundation Exam

I am considered a veteran in IT service management and ITIL in the organization I work, and in the professional circles that I am a part of. But, many didn't know that my ITIL foundation certification was in ITIL v2, and not the latest one - ITIL v3. This was