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Reinventing ITIL in the Age of DevOps

Many modern soothsayers predicted that ITIL will cease to exist when DevOps pace picks up. Well, DevOps has picked up rapidly in the last couple of years, and there is no talk of ITIL giving way to something else in the dawn of DevOps. In fact, I consult with clients

The Year 2010…. A New Year…. New Goals… Old Habits?

Years pass by, whether we do something, nothing or a whole lot of things. We come up with new resolutions every year without fail and with the same probability of setting goals, we end up ignoring it sometime around November. So what do we need to do to ensure that we