ITIL Foundation : Types of Service Providers
ITIL framework recognizes three types of service providers for providing services to customers of IT services. They are broadly classified as below: Internal Service Provider...
Tag : Service Provider
ITIL Foundation : Types of Customers
ITIL framework is formulated for the planning and delivery of IT services. The consumers of these services are its customers. Today I will discuss the...
ITIL Foundation: Four Key Stakeholders in Service Management
If you are working in a service organization, you are aware of the number of stakeholders that you must satisfy on a daily basis. Nowadays,...