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How do Standard Changes Create Value?

As discussed in the change management introduction post, standard changes are low on risk and impact meter. They are routine changes which have been implemented a number of times. The probability of these changes failing is very low, and even if it fails, the probability of it causing a considerable

Criteria for Standard Changes

Changes that are rate low on risk and low impact are categorized as standard changes. Examples include database re-indexing, minor patch upgrades, and blacklisting of IP addresses. These are merely examples to aid in understanding the standard changes, and every type of organization assesses risks differently. For a charity organization, most minor

A Brief Introduction to ITIL Change Management

Change management is a governance process in ITIL and it exists to ensure that only the beneficial changes are allowed to go in, and reduce the risks to IT services when changes are not successful. Change management is like a watchdog for all the proposed changes. It ensures that all the proposed

Talking Point: What are the Examples of Standard Changes?

A true consultant creates value in every activity he defines, identifies a reason for doing what is supposed to be done and sets in motion a cycle where improvements gather steam. One of the most popular ways to create value is by supporting standard changes. Standard changes provide the best bang

Aim for More and More Standard Changes [ITIL Tip]

One of the first things I do in maturity assessments for service management in organizations, I look at their standard changes. I am interested to know what percentage of the organization's changes are standard and what specific changes are categorized standard. And, how the standard changes are controlled. By definition, a