Abhinav PMP

20.1 C
London
September 11, 2026
Abhinav PMP
ITSM and ITIL

Video: Introduction to Service Management and ITIL (with examples)

by Abhinav Kaiser04932

Author of Become ITIL 4 Foundation Certified in 7 Days, Abhinav Krishna Kaiser offers a new series on ITIL. The first video in the series is an introduction to service management and ITIL. Abhinav explains the concepts of service management and ITIL through real life examples.

Amazon US: https://www.amazon.com/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X

Amazon UK: https://www.amazon.co.uk/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X

Amazon India: https://www.amazon.in/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X

Abhinav Kaiser is an author and a management consultant. He has authored several books including Become ITIL 4 Foundation Certified in 7 Days and Reinventing ITIL in the Age of DevOps. He vlogs on Youtube on channel Digital Swaha. He works as an agile/devops coach in one of the top consulting firms. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks.

Related posts

Continual Service Improvement: Is the 7-Step Improvement Process Practical?

Abhinav Kaiser

‘ITIL is Extremely Valuable’ – IT Industry

Abhinav Kaiser

Can ITIL and DevOps Co-Exist?

Abhinav Kaiser

Achieving Balance in ITIL Service Operations [VIDEO]

Abhinav Kaiser

ITIL Foundation: Characteristics of ITIL Processes

Abhinav Kaiser

ITIL Foundation: Four Key Stakeholders in Service Management

Abhinav Kaiser

Leave a Comment

Save my name, email, and website in this browser for the next time I comment.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

@2020 - Abhinav PMP. All Rights Reserved.