DevOps and Cloud
Apple iPhones may Sport USB-C in Lightning’s Place
Thanks to the grouping of the 27 nation European Union,...
ITIL Service Offerings [VIDEO]
The concept of an ITIL service offering and the three types of service offerings are touched upon in this video...
What are the Options for Switching Your ITIL Career into Agile and DevOps
As more and more projects get into a DevOps mode of working, ITIL professionals feel insecure. The anxiety is natural...
ITIL 4 for Individuals: Is it Necessary?
ITIL V3 was introduced in 2007 and over the years, it became omnipresent. Every service management organization hopped onto it,...
George Floyd Killing Invokes Changes to Software Terminologies
The grave news of George Floyd’s killing has had a domino effect on the software development industry. Microsoft has announced...
Managing Office Emails for Super Productivity
Emails are a boon and a bane. While it gives me the flexibility to remove the real-time barrier, it is...
ITIL 4 Foundation Certification Book in the Works
Before the end of the year, you will be able to access my new book that I am currently working...
Reinventing ITIL in the Age of DevOps
Many modern soothsayers predicted that ITIL will cease to exist when DevOps pace picks up. Well, DevOps has picked up...
Video: Introduction to Service Management and ITIL (with examples)
Author of Become ITIL 4 Foundation Certified in 7 Days, Abhinav Krishna Kaiser offers a new series on ITIL. The...