ITSM and ITIL

Video: Introduction to Service Management and ITIL (with examples)

Author of Become ITIL 4 Foundation Certified in 7 Days, Abhinav Krishna Kaiser offers a new series on ITIL. The first video in the series is an introduction to service management and ITIL. Abhinav explains the concepts of service management and ITIL through real life examples.

Amazon US: https://www.amazon.com/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X

Amazon UK: https://www.amazon.co.uk/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X

Amazon India: https://www.amazon.in/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X

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