ITSM and ITIL

Video: Introduction to Service Management and ITIL (with examples)

Author of Become ITIL 4 Foundation Certified in 7 Days, Abhinav Krishna Kaiser offers a new series on ITIL. The first video in the series is an introduction to service management and ITIL. Abhinav explains the concepts of service management and ITIL through real life examples.

Amazon US: https://www.amazon.com/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X

Amazon UK: https://www.amazon.co.uk/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X

Amazon India: https://www.amazon.in/Become-ITIL%C2%AE-Foundation-Certified-Days/dp/148426360X

Related posts

Role of an IT Change Manager – Resources for Interviews / Switching Roles

Abhinav Kaiser

ITIL : Internal IT View vs External Business View

Abhinav Kaiser

How I Prepared for ITIL v3 Foundation Exam

Abhinav Kaiser

What can Trigger Continual Service Improvement?

Abhinav Kaiser

ITIL V4 Certification Scheme, and Transitioning from ITIL V3 Certifications

Abhinav Kaiser

Continual Service Improvement: Is the 7-Step Improvement Process Practical?

Abhinav Kaiser

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.