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March 13, 2026
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ITIL Service Offerings [VIDEO]

by Abhinav Kaiser04045

The concept of an ITIL service offering and the three types of service offerings are touched upon in this video using real life examples.

https://youtu.be/X4YkS7Vlyek
Abhinav Kaiser is an author and a management consultant. He has authored several books including Become ITIL 4 Foundation Certified in 7 Days and Reinventing ITIL in the Age of DevOps. He vlogs on Youtube on channel Digital Swaha. He works as an agile/devops coach in one of the top consulting firms. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks.

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