ITSM and ITIL

Criteria for Standard Changes

Changes that are rate low on risk and low impact are categorized as standard changes. Examples include database re-indexing, minor patch upgrades, and blacklisting of IP addresses.

These are merely examples to aid in understanding the standard changes, and every type of organization assesses risks differently.

For a charity organization, most minor changes may end being standard changes, but for an airline industry, it may not be the case.

Here are a set of criteria put forth to categorize standard changes:

  • Low risk

  • Low impact

  • Repeatable

  • Routine

  • Well documented work instructions

  • Easy to implement and back-out

Related posts

ITIL Foundation: Four Key Stakeholders in Service Management

Abhinav Kaiser

ITIL Snippet : 7 Rs of Change Management

Abhinav Kaiser

Deming Cycle Explained [with an example]

Abhinav Kaiser

What is Service?

Abhinav Kaiser

Difference between Assets and Configuration Items – Post 1 of 2

Abhinav Kaiser

What can Trigger Continual Service Improvement?

Abhinav Kaiser

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.