Cut the Digital Clutter: ITIL Architecture Management [VIDEO]
You may have read the text version of the unabridged version of architecture management practice earlier this week. It is available on Youtube as well....
Tag : ITIL
Know Your ITIL Practice: Architecture Management [UNABRIDGED]
There are 14 practices under General Management practices. And the architecture management practice is the first practice under it. If you are familiar with ITIL...
Everything You Need to Know about Digital Transformation! Really?
Remember the graphic of an elephant with DevOps written all over it. Any part of it that you address, that could be referred to as...
List of ITIL 4 Practices
In the latest version of ITIL, there are no longer processes and functions. It has been replaced by practices. The difference between processes and practices...
ITIL V4 is Coming
For more than a year, the news coming in thick and fast was a new version of ITIL, numbered V4 is on its way. After...
Difference between Assets and Configuration Items – Post 2 of 2
In the first post in this series, I gave the basic differences between assets and configuration items. In this concluding piece, I will provide the...
Difference between Assets and Configuration Items – Post 1 of 2
I often find myself talking to customers, peers, and suppliers who use the terms assets and configuration items interchangeably. They say that ignorance is bliss,...
Perspectives: Services Integration and Management (SIAM)
Buzz words garner a lot of publicity in a short duration of time. SIAM is one of the chief words that is making a lot...