Video: Introduction to Service Management and ITIL (with examples)

Author of Become ITIL 4 Foundation Certified in 7 Days, Abhinav Krishna Kaiser offers a new series on ITIL. The first video in the series is an introduction to service management and ITIL. Abhinav explains the concepts of service management and ITIL through real life examples.

Amazon US:

Amazon UK:

Amazon India:

Related posts

Aim for More and More Standard Changes [ITIL Tip]

Abhinav Kaiser

Confusion between Knowledge Management Database and Known Error Database

Abhinav Kaiser

[VIDEO] ITIL Costs Explained

Abhinav Kaiser

Biggest Difference in Value between ITIL 4 and ITIL V3

Abhinav Kaiser

Four Essential Qualities of an ITIL Change Manager

Abhinav Kaiser

Understanding ITIL V4 Foundation Exam Pattern

Abhinav Kaiser

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.