ITSM and ITILVideo: Introduction to Service Management and ITIL (with examples)Abhinav KaiserJanuary 20, 2021January 20, 2021 by Abhinav KaiserJanuary 20, 2021January 20, 202102672 Author of Become ITIL 4 Foundation Certified in 7 Days, Abhinav Krishna Kaiser offers a new series on ITIL. The first video in the series...
ITSM and ITILDo I need to get ITIL 4 Foundation Certification?Abhinav KaiserDecember 1, 2020December 5, 2020 by Abhinav KaiserDecember 1, 2020December 5, 202012194 A common question that I get asked frequently is whether ITIL 4 is worth it. While ITIL v3 ruled the roost, what role does ITIL...