ITIL 4 Foundation Certification Book in the Works
Before the end of the year, you will be able to access my new book that I am currently working on – on ITIL 4...
Category : ITSM and ITIL
How can an ITIL Professional get into DevOps?
Once in every ten years, you see a transformation of sorts in technology – from a career perspective. A tsunami tends to hit most IT...
Understanding ITIL V4 Foundation Exam Pattern
The ITIL V4 Foundation certification was launched late last month and not many things have changed from an exam perspective, from the format front. In...
ITIL V4 Updates
ITIL V4 is here and I am not going to be diplomatic, it is going to be crazy. The changes that it rings in will...
ITIL V4 Certification Scheme, and Transitioning from ITIL V3 Certifications
The ITIL V4 certification scheme has changed from the ITIL V3 structure. As expected, the number of certifications one can take up has gone up....
ITIL V4 is Coming
For more than a year, the news coming in thick and fast was a new version of ITIL, numbered V4 is on its way. After...
How does DevOps Transform ITIL Configuration Management?
The ITIL Configuration Management is a mature process. It has transformed, improved and has been fine tuned over the years. The ITIL 2011 configuration management...
Why are DevOps and ITIL not on Opposing Sides
Software development organizations that have implemented ITIL or one of its variants often ask me how the framework will be phased out as we start...