Abhinav Kaiser is an author and a management consultant. He has authored several books including Become ITIL 4 Foundation Certified in 7 Days and Reinventing ITIL in the Age of DevOps. He vlogs on Youtube on channel Digital Swaha.
He works as an agile/devops coach in one of the top consulting firms. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks.
In the latest version of ITIL, there are no longer processes and functions. It has been replaced by practices. The difference between processes and practices...
Many managers and leaders in the IT industry today talk of leveraging the DevOps teams and gaining all the advantages that come with implementing DevOps....