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Top 10 Skills that every Change Manager must Possess

Change management is a crucial governance ITIL process that sits as the gatekeeper for all changes going into services. This process needs careful consideration in terms of the process definition and implementation. These stages of architecting the process are taken care by the process owner. However, it is the accountability

Composition of Change Advisory Board (CAB)

A Change advisory board (CAB) in principle exists to support the change manager in making decisions, in terms of approving or rejecting proposed changes, and to support in scheduling and prioritization of changes. A CAB is a fairly dynamic setup. Every change will have a different set of stakeholders. These stakeholders form