ITSM and ITILITIL Foundation: Prominent ITIL RolesAbhinav KaiserAugust 30, 2015December 11, 2018 by Abhinav KaiserAugust 30, 2015December 11, 201811749 Primarily, as per the ITIL service management framework, there are four key roles. Other roles that are identified in ITIL are derivatives of the roles...