ITSM and ITILUnderstanding ITIL Value through Utility and WarrantyAbhinav KaiserApril 5, 2021April 4, 2021 by Abhinav KaiserApril 5, 2021April 4, 2021015641 Let’s go deeper into understanding value in this post in a digital way. I will give you a hint, we will be discussing value through...
ITSM and ITILVideo: Understanding Value through ExamplesAbhinav KaiserMarch 1, 2021February 27, 2021 by Abhinav KaiserMarch 1, 2021February 27, 202103025 In this video, Abhinav explains the concept of value with real life examples. Understanding value is at the core of getting a handle on ITIL...
ITSM and ITILBiggest Difference in Value between ITIL 4 and ITIL V3Abhinav KaiserJune 8, 2020June 8, 2020 by Abhinav KaiserJune 8, 2020June 8, 202002831 There is a massive shift in terms of defining value between the two ITIL versions – v3 and 4. The difference is not correcting a...