ITSM and ITILRole of an IT Change Manager – Resources for Interviews / Switching RolesAbhinav KaiserJanuary 16, 2016December 11, 2018 by Abhinav KaiserJanuary 16, 2016December 11, 201801566 Change management is a governing process in ITIL, and one of the most important processes in the service lifecycle. The process comes as a part...