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ITIL V4 is Coming

For more than a year, the news coming in thick and fast was a new version of ITIL, numbered V4 is on its way. After a long wait, we now know that it is coming out this year, and speculations are rife that it may be before March 2019. The last

How does DevOps Transform ITIL Configuration Management?

The ITIL Configuration Management is a mature process. It has transformed, improved and has been fine tuned over the years. The ITIL 2011 configuration management process is steady and can readily provide value to organizations. If we add DevOps to the mix, the configuration management as we know it from the

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