Why are DevOps and ITIL not on Opposing Sides
Software development organizations that have implemented ITIL or one of its variants often ask me how the framework will be phased out as we start...
Tag : ITIL Functions
ITIL Foundation: Difference between ITIL Functions and Processes
ITIL is layered on the concept of processes and functions. You need to understand the concept, similarities and the differences between the two to become...