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Why are DevOps and ITIL not on Opposing Sides

Software development organizations that have implemented ITIL or one of its variants often ask me how the framework will be phased out as we start implementing DevOps processes. A few organizations have started taking steps to do away with ITIL framework without due diligence from a DevOps perspective. In the case

ITIL Foundation: Difference between ITIL Functions and Processes

ITIL is layered on the concept of processes and functions. You need to understand the concept, similarities and the differences between the two to become ITIL foundation certified. Functions are like the specialized teams you have in organizations. To give a few examples: Java team Network team Unix team Database team These

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