Which ITIL Process to Implement First?
Which ITIL process should I implement first? There are close to thirty ITIL processes. This is a common question that I get posed whenever I...
Tag : ITIL V3 Lifecycle Phases
List of ITIL V3 (2011) Processes and Functions
I get swarmed with questions on how many processes exist in ITIL in total and which processes lie in which lifecycle phase. To be honest,...
A Very Brief Introduction of ITIL V3 Lifecycle Phases
ITIL V3 comes compartmentalized as five phases, each phase is a book, 5 books in total. Service strategy is the first phase of ITIL V3....