How do Standard Changes Create Value?
As discussed in the change management introduction post, standard changes are low on risk and impact meter. They are routine changes which have been implemented
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Criteria for Standard Changes
Changes that are rate low on risk and low impact are categorized as standard changes. Examples include database re-indexing, minor patch upgrades, and blacklisting of
A Brief Introduction to ITIL Change Management
Change management is a governance process in ITIL and it exists to ensure that only the beneficial changes are allowed to go in, and reduce
Everything You Need to Know about Business Services and Technical Services
In service management context, the words business services and technical services are used extensively. In most cases, it is used interchangeably. In this post, we
Meeting Management Techniques for the PMP Exam
Meeting management techniques help you prepare, deliver and follow up after a project meeting. Read these 10 essential skills for managing meetings and build your
Why do IT Professionals Fail? This is How you Fix It.
IT professionals or people from any of the professions for that matter have a number of tasks that they need to carry out. Some days
Composition of Change Advisory Board (CAB)
A Change advisory board (CAB) in principle exists to support the change manager in making decisions, in terms of approving or rejecting proposed changes, and
What is a Change Advisory Board (CAB)?
ITIL CAB comes in various forms. Implementation of CABs must be based on the objectives of the CAB, and to ensure that it supports the