Difference between Continuous and Continual
In ITIL, you have probably heard of Continual Service Improvement, and in DevOps, there are processes such as Continuous Integration and Continuous Delivery. If you...
Tag : Continual Service Improvement
What can Trigger Continual Service Improvement?
Continual service improvement is a must for IT services to continue to exist and be relevant. We all agree its importance and the need to...
Continual Service Improvement: Is the 7-Step Improvement Process Practical?
ITIL framework has provisioned a complete set of activities for improving services across all the phases of ITIL service lifecycle. The continual service improvement (CSI)...