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What can Trigger Continual Service Improvement?

Continual service improvement is a must for IT services to continue to exist and be relevant. We all agree its importance and the need to implement it. But how does it get started? What triggers it? This is an important question you must ask when you architect the CSI process. If

Investment analysis in Customer Relationship Management

Note : This is a guest post. Customer relationship management is a term most widely used in your business promotions and active trade. It is a form of software that is particularly designed to improvise, organize and automate the business sale and marketing. The CRM technology is a fact growing business