One of the key processes in ITIL V3 is IT Information Security. This process is a part of Service Design phase. A technique used in countering basic hacks is the repressive/repression technique. When a certain action is performed incorrectly multiple times, the system supporting the action represses it, thereby preventing potential hack. I know whatever [...]
Most companies follow the pyramid structure, where lower paid resources are hired in huge numbers forming the base of the pyramid, and further up the pyramid, people who are paid better make the cut. This is logical and practical given that people who actually do the job are in the lower rung, and are not [...]
Tata Consultancy Services (TCS), one of India’s leading IT companies has won a contract with Deutsche Bank’s capital markets business unit to provide software solutions to the global corporation. The service provider will setup a service desk for application management and manage application services with ITIL framework. TCS will cater to seven DB global locations [...]
Ever wondered how much the techies at the Silicon valley are earning. Here are some snapshots of what salaries one can expect in the far far west.
Many people in IT believe that ITIL is something that is practiced at a junior level, and management of it is same as anything else. I agree to an extent, but will follow it with some questions. How do you know what your team is doing is the right thing and the best thing for [...]
A handful of things can be identified from space, great wall of China is one of them. Close to this wall, runs the border between India and Pakistan. And, surprisingly, the border is visible from space as well. Was the political land bifurcation divine intervention? Well, the border that India shares with Pakistan is lit [...]
A survey conducted by Australian workforce managers Kronos has some interesting piece of information that managers would be most interested in. Majority of survey respondents have admitted to faking sickness to avail leaves. China and India lead the pack, followed by Australia, Canada, USA, UK, Mexico and France. Chinese fakers stood at 71 percent, while [...]
Even at the lower rung of the ladder, employees getting fired are communicated to personally or through an email (or the famous pink slips). Through a phone is unusual, but considering that a CEO of a major media giant was done in on a phone call is embarrassing, not for the CEO but for the [...]
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