Jobs - OfficesLeadershipWhat should You do with Non-Performing Resources (NPRs)?Abhinav KaiserFebruary 5, 2019August 23, 2019 by Abhinav KaiserFebruary 5, 2019August 23, 201916512 If you believed that you are in the age of information, then you are thoroughly confused. We are in the age of performance. The age...
ITSM and ITILKPIs for an Incident ManagerAbhinav KaiserMarch 5, 2014December 11, 2018 by Abhinav KaiserMarch 5, 2014December 11, 201813654 A key performance indicator (KPI) for a process is an indicator that tells you how the process is running – whether it is going the...