Become ITIL Foundation Certified in 7 Days Enters Production
The journey started in August 2015, and it has finally taken me more than a year to bring a decent shape to Become ITIL Foundation...
Author : Abhinav Kaiser
No Whatsapp for Applying Leaves
India boasts of the biggest IT crowd. However, news such as companies distancing from a popular messaging tool such as Whatsapp is disheartening. Companies such...
The Effectiveness of Various PMP Exam Study Techniques
If you are just beginning or are in the middle of studying for the Project Management Professional (PMP®) Exam, you probably already know that in...
Have the Right Mindset for Your PMP Exam
The fact that you are reading this article means that you are interested in getting your PMP. You may have already taken some steps, perhaps...
What can Trigger Continual Service Improvement?
Continual service improvement is a must for IT services to continue to exist and be relevant. We all agree its importance and the need to...
Continual Service Improvement: Is the 7-Step Improvement Process Practical?
ITIL framework has provisioned a complete set of activities for improving services across all the phases of ITIL service lifecycle. The continual service improvement (CSI)...
PMP Material NOT in the PMBOK® Guide
If you are studying for or plan to study for the Project Management Professional (PMP®) Exam you have likely heard you need to read A...
Importance of Communication in IT Service Operations
Service providers often goof up with their management of IT service operations, thanks to their negligence towards the soft skill that makes or breaks operations...