Archives by: Abhinav Kaiser

Abhinav Kaiser

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About the author

Abhinav Kaiser
Abhinav Kaiser is an author and a management consultant. He has authored Become ITIL Foundation Certified in 7 Days and Workshop in a Box: Communication for IT Professionals. He works as a consulting manager for a top consulting firm. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks. Social Media : Facebook | LinkedIn | Twitter | Google Plus

Abhinav Kaiser Posts

By Abhinav Kaiser
March 23, 2017
Geek
Good news! If you are a Kindle user, you will be happy to note that you can read your favorite articles on Kindle. Apple has finally opened the ...
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By Abhinav Kaiser
March 22, 2017
Communication DevOps ITSM and ITIL
In ITIL, you have probably heard of Continual Service Improvement, and in DevOps, there are processes such as Continuous Integration and Continuous Delivery. If you notice closely, the ...
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By Abhinav Kaiser
March 7, 2017
ITSM and ITIL
In a market research commissioned by HP to feel the pulse of IT professionals regarding the challenges faced with using and implementing CMDB and the level of implementation ...
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By Abhinav Kaiser
March 6, 2017
What is Service Integration and Management (SIAM)?
Business models are fast changing. They no longer employ a single IT service provider for all their IT needs. Instead, IT responsibilities are shared between multiple suppliers, for ...
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By Abhinav Kaiser
February 6, 2017
ITSM and ITIL
Change management is a crucial governance ITIL process that sits as the gatekeeper for all changes going into services. This process needs careful consideration in terms of the ...
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By Abhinav Kaiser
January 25, 2017
DevOps
SCENARIO: A major release has gone bust, taking down an e-commerce site for sixteen minutes. In this scenario, when a major release tanks, operational and development teams start ...
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By Abhinav Kaiser
January 16, 2017
ITSM and ITIL
I have included several exercises throughout my book Become ITIL Foundation Certified in 7 Days. However, the answers to these exercises are not in the book, but are ...
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By Abhinav Kaiser
January 9, 2017
ITSM and ITIL
I had given you a heads-up three months back that my book Become ITIL Foundation Certified in 7 Days has entered into production stages. I am now happy ...
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