Is a Change Request Required for Defect Repair?
As you study for the Project Management Professional (PMP)® exam or even during your practice as a PMP® credentials holder, you may end up questioning...
Author : Abhinav Kaiser
ITIL V4 Updates
ITIL V4 is here and I am not going to be diplomatic, it is going to be crazy. The changes that it rings in will...
What should You do with Non-Performing Resources (NPRs)?
If you believed that you are in the age of information, then you are thoroughly confused. We are in the age of performance. The age...
ITIL V4 Certification Scheme, and Transitioning from ITIL V3 Certifications
The ITIL V4 certification scheme has changed from the ITIL V3 structure. As expected, the number of certifications one can take up has gone up....
DevOps 101: Video
I recently did a video introducing DevOps to some of my mentees. I call this video DevOps 101. I have tried to explain the meaning...
ITIL V4 is Coming
For more than a year, the news coming in thick and fast was a new version of ITIL, numbered V4 is on its way. After...
How does DevOps Transform ITIL Configuration Management?
The ITIL Configuration Management is a mature process. It has transformed, improved and has been fine tuned over the years. The ITIL 2011 configuration management...
Objects in the Rear-View Mirror Appear Closer Than They Are
Managing projects is an art that takes twists and turns at every step of the way. No two projects follow the same trajectory, and every...