Agile is everything today, starting from running projects to the outset of people in organizations. Without agile, it seems that the system would break down. Just a decade earlier, it was a newbie trying to make inroads and being off-roaded… Continue Reading
Many modern soothsayers predicted that ITIL will cease to exist when DevOps pace picks up. Well, DevOps has picked up rapidly in the last couple of years, and there is no talk of ITIL giving way to something else in… Continue Reading
Scientists in UK have finalized their research on a blood test that predicts how long a person would live naturally. If the person is struck by a lightning or run over by a truck, that’s a different story anyway. This… Continue Reading
In the first post in this series, I gave the basic differences between assets and configuration items. In this concluding piece, I will provide the differences that exist when there is a need to govern changes to it. Configuration items… Continue Reading
I often find myself talking to customers, peers, and suppliers who use the terms assets and configuration items interchangeably. They say that ignorance is bliss, but when it comes to management terminologies, it is better to understand the differences between… Continue Reading
Scrum is yet another buzz word that is doing the rounds in the IT industry. It is a type of Agile project management framework, which provides the ammunition for projects to swerve in any direction it wants – which was… Continue Reading
Buzz words garner a lot of publicity in a short duration of time. SIAM is one of the chief words that is making a lot of noise around. In this article, I will explain SIAM with a different spin to… Continue Reading
Incident logging is a somewhat straightforward activity. However, it is important to note that no matter how simple it may sound, organizations tend to go wrong in its implementation. In the third set of the incident management lifecycle series, I… Continue Reading