What are the Options for Switching Your ITIL Career into Agile and DevOps
As more and more projects get into a DevOps mode of working, ITIL professionals feel insecure. The anxiety is natural as there is a lot...
Author : Abhinav Kaiser
What is Declaration of Interdependence?
*** if you are a new convert to Agile, then this topic may sound alien to you *** Some people say that the Agile manifesto...
Video: Introduction to Service Management and ITIL (with examples)
Author of Become ITIL 4 Foundation Certified in 7 Days, Abhinav Krishna Kaiser offers a new series on ITIL. The first video in the series...
The Spectacular History of ITIL
You might ask me – why bother about history? It’s the future that we plan for and look forward to. Right? It’s true that we...
Everything You Need to Know about ITIL 4 Certifications
In this post, I will delve into the ITIL 4 certification scheme and explain the various ITIL 4 certification exams and paths that have been...
Everything You Need to Know about PMI-ACP Exam
In this post, I will discuss about what exactly is your PMI-ACP exam is based on, and also run you through the complete set of...
Why User Story and not Requirements
Several projects on a digital transformation journey decide to switch over to user stories rather than requirements (overnight). The decision seems to have been made...
Do I need to get ITIL 4 Foundation Certification?
A common question that I get asked frequently is whether ITIL 4 is worth it. While ITIL v3 ruled the roost, what role does ITIL...