Archives by: Abhinav Kaiser

Abhinav Kaiser

404 Posts 16 comments

About the author

Abhinav Kaiser is an author and a management consultant. He has authored Become ITIL Foundation Certified in 7 Days and Workshop in a Box: Communication for IT Professionals. He works as a consulting manager for a top consulting firm. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks. Social Media : Facebook | LinkedIn | Twitter | Google Plus

Abhinav Kaiser Posts

ITSM and ITIL
Change management is a crucial governance ITIL process that sits as the gatekeeper for all changes going into services. This process needs careful consideration in terms of the ...
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DevOps
SCENARIO: A major release has gone bust, taking down an e-commerce site for sixteen minutes. In this scenario, when a major release tanks, operational and development teams start ...
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ITSM and ITIL
I have included several exercises throughout my book Become ITIL Foundation Certified in 7 Days. However, the answers to these exercises are not in the book, but are ...
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ITSM and ITIL
I had given you a heads-up three months back that my book Become ITIL Foundation Certified in 7 Days has entered into production stages. I am now happy ...
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DevOps ITSM and ITIL
Today, there is a need for collaboration. You tend to bring diverse worlds together, in hope that the synergies will help in the expansion revolution. What about the marriage ...
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Project Management
Emotional intelligence is the ability to monitor your emotions or the emotions of others, and use this to guide your actions. A shorter way to say this is ...
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DevOps
DevOps is a combination of two words - development and operations. When these two areas of IT are amalgamated, you literally get DevOps. There is a whole lot more to it than meets the eye! DevOps is just not a nomenclature to refer to the development and the operations in a single vein. It is a change in organizational culture, transformation of processes, and leveraging on technology to speed up software development. ...
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ITSM and ITIL
The journey started in August 2015, and it has finally taken me more than a year to bring a decent shape to Become ITIL Foundation Certified in 7 ...
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