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What is PDSA?

The term PDCA abbreviating to Plan-Do-Check-Act is quite well known, and the presence of a similar acronym PDSA has raised a number of questions. PDSA stands for Plan-Do-Study-Act. PDCA and PDSA are one and the same. Dr.Deming who coined the PDCA cycle was under an impression that the C word conveyed a

The Price of Right

No, that is not an error. This story is called ‘The Price of Right’; not to be confused with the game show, ‘The Price is Right’. What is ‘The Price of Right’? It is that toll we pay when it is more important to be right than it is to exercise

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