Abhinav PMP

  • About
  • My Quotes
  • Contact Me
  • Agile
    • Agile

      How do you Run Remote Agile Teams?

      December 4, 2022

      Agile

      What are the Options for Switching Your ITIL…

      February 7, 2021

      Agile

      What is Declaration of Interdependence?

      February 1, 2021

      Agile

      Everything You Need to Know about PMI-ACP Exam

      January 4, 2021

      Agile

      Why User Story and not Requirements

      December 15, 2020

      Agile

      Top 7 Tips for Effective Daily Stand-Up Meetings

      December 16, 2019

  • ITSM and ITIL
    • ITSM and ITIL

      Cut the Digital Clutter: ITIL Architecture Management [VIDEO]

      January 18, 2022

      ITSM and ITIL

      Know Your ITIL Practice: Architecture Management [UNABRIDGED]

      January 10, 2022

      ITSM and ITIL

      Video: ITIL Risk Explained with Real-Life Examples

      April 8, 2021

      ITSM and ITIL

      Understanding ITIL Value through Utility and Warranty

      April 5, 2021

      ITSM and ITIL

      [VIDEO] ITIL Costs Explained

      March 11, 2021

      ITSM and ITIL

      Video: Understanding Value through Examples

      March 1, 2021

  • DevOps
    • DevOps

      Everything You Need to Know about Shift Left…

      December 20, 2021

      DevOps

      What is GitOps? A Beginner’s Guide to GitOps!

      October 4, 2021

      DevOps

      Video: DevOps Wall of Confusion Illustrated

      March 22, 2021

      DevOps

      What are the Options for Switching Your ITIL…

      February 7, 2021

      DevOps

      Why User Story and not Requirements

      December 15, 2020

      DevOps

      DevOps Team: A Typical Structure (Book Extract)

      January 6, 2020

8.8 C
London
March 25, 2023
FacebookTwitterLinkedinYoutubeRss
Abhinav PMP
  • Home
  • ITIL Service Operations

Tag : ITIL Service Operations

ITSM and ITIL

Confusion between Knowledge Management Database and Known Error Database

Abhinav KaiserJune 7, 2014August 23, 2019
by Abhinav KaiserJune 7, 2014August 23, 2019143962
I recently wrote a piece for Plural Sight on Known Error Database (KEDB). A KEDB is a repository that holds information about problems for which...
ITILITIL 2011ITIL Service OperationsITIL v3KEDBKMDBKnowledge Management DatabaseKnown Error Databaseservice knowledge management systemSKMS
ITSM and ITIL

Achieving Balance in ITIL Service Operations [VIDEO]

Abhinav KaiserMarch 4, 2014December 14, 2018
by Abhinav KaiserMarch 4, 2014December 14, 20180580
...
ITILITIL 2011ITIL Achieving BalanceITIL BalanceITIL Service OperationsITIL v3Service Operations
News

Achieving Balances in ITIL Service Operations

Abhinav KaiserFebruary 26, 2014December 14, 2018
by Abhinav KaiserFebruary 26, 2014December 14, 201801096
Service operations is believed to maintain status quo of IT services – to keep it running as per the design. While this is true, IT...
ITILITIL 2011ITIL Achieving BalanceITIL BalanceITIL BalancesITIL Service OperationsITIL v3

Tags

Agile Project Management Apple Breathing Change Management Change Manager CMDB communication Communication Skill Configuration Management Daily News DevOps Exam Facebook Google IBM Incident management Incident Manager India ITIL ITIL 4 ITIL 2011 ITIL Achieving Balance ITIL Foundation ITIL Processes ITIL v3 ITIL V3 2011 Marketing Meeting Meeting Agenda Microsoft Motivation New Book People Management PMBOK PMI PMI-ACP PMP Certification PMP Exam Product Owner Project Management Project Manager Service Desk Standard Changes Windows Work Life Balance
@2019 - abhinavpmp.com. All Right Reserved.
PenNews
FacebookTwitterLinkedinYoutubeRss
  • About
  • My Quotes
  • Contact Me
  • Agile
  • ITSM and ITIL
  • DevOps

Abhinav PMP

  • About
  • My Quotes
  • Contact Me
  • Agile
  • ITSM and ITIL
  • DevOps
@2020 - Abhinav PMP. All Rights Reserved.
FacebookTwitterLinkedinYoutubeRss