Abhinav Kaiser is an author and a management consultant. He has authored several books including Become ITIL 4 Foundation Certified in 7 Days and Reinventing ITIL in the Age of DevOps. He vlogs on Youtube on channel Digital Swaha.
He works as an agile/devops coach in one of the top consulting firms. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks.
ITIL is filled with abbreviations at each and every juncture. In fact, ITIL itself is one – Information Technology Infrastructure Library. It can be quite...
Yesterday, I blogged on employee invented designations helping them with emotional stresses. During the day after I posted, I started to think more on the...
PRE-REQUISITE READING BEFORE GOING THROUGH THIS POST : IMPORTANCE OF MEETING AGENDA (WITH TEMPLATE) For a meeting to be productive, the meeting owner (aka meeting chairperson)...
I remember a conversation I once had with a Chief Operations Officer (COO) of a federal government agency involved in several megaprojects, i.e. the projects...
Question You are conducting an electrical network and fixtures installation project. During project execution, your quality auditors highlighted some defects in the work performed. You...