Chef goes Open Source
One of the leading configuration management tools in the industry today has announced that they would be moving into open source. This means, that the
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Understanding ITIL V4 Foundation Exam Pattern
The ITIL V4 Foundation certification was launched late last month and not many things have changed from an exam perspective, from the format front. In
Is a Change Request Required for Defect Repair?
As you study for the Project Management Professional (PMP)® exam or even during your practice as a PMP® credentials holder, you may end up questioning
ITIL V4 Updates
ITIL V4 is here and I am not going to be diplomatic, it is going to be crazy. The changes that it rings in will
What should You do with Non-Performing Resources (NPRs)?
If you believed that you are in the age of information, then you are thoroughly confused. We are in the age of performance. The age
ITIL V4 Certification Scheme, and Transitioning from ITIL V3 Certifications
The ITIL V4 certification scheme has changed from the ITIL V3 structure. As expected, the number of certifications one can take up has gone up.
DevOps 101: Video
I recently did a video introducing DevOps to some of my mentees. I call this video DevOps 101. I have tried to explain the meaning
ITIL V4 is Coming
For more than a year, the news coming in thick and fast was a new version of ITIL, numbered V4 is on its way. After