Abhinav Kaiser is an author and a management consultant. He has authored several books including Become ITIL 4 Foundation Certified in 7 Days and Reinventing ITIL in the Age of DevOps. He vlogs on Youtube on channel Digital Swaha.
He works as an agile/devops coach in one of the top consulting firms. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks.
ITIL is layered on the concept of processes and functions. You need to understand the concept, similarities and the differences between the two to become...
You likely know the fruits of the labor that comes from possessing self discipline. You know deep-down that self discipline leads to unparalleled success. Theory...