Abhinav Kaiser is an author and a management consultant. He has authored several books including Become ITIL 4 Foundation Certified in 7 Days and Reinventing ITIL in the Age of DevOps. He vlogs on Youtube on channel Digital Swaha.
He works as an agile/devops coach in one of the top consulting firms. He advises businesses, organizations and enterprises in the areas of DevOps, IT service management and agile project management frameworks.
Motivation is a back-up tool. The real deal lies within the confines of passion, habit and routine. In this article, we will explore the alternatives...
Question You are managing a construction project. You have outsourced the labor workforce to a contractor using a Time and Materials contract. As per the...
Are you considering taking the Project Management Professional (PMP®) exam? Are you wondering what types of questions are on the exam, if you understand the...
ITIL framework recognizes three types of service providers for providing services to customers of IT services. They are broadly classified as below: Internal Service Provider...